Automotive Service Excellence Summit 2025
Our flagship annual event brings together automotive service professionals for two days of intensive training on quality standards, customer service excellence, and operational efficiency. Network with industry leaders and discover proven strategies for business growth.
Upcoming Professional Events
Explore our calendar of workshops, seminars, and networking opportunities designed for automotive service professionals committed to excellence.
Quality Standards Workshop
Half-day intensive workshop covering ASE certification standards, diagnostic best practices, and customer communication protocols. Designed for service advisors and technicians seeking to elevate their professional capabilities.
Customer Service Excellence Seminar
Master the art of exceptional customer service in automotive repair. Learn proven communication strategies, complaint resolution techniques, and relationship-building methods that transform one-time customers into loyal advocates.
Business Operations Roundtable
Intimate roundtable discussion for automotive service business owners and managers. Share challenges, discover solutions, and learn operational strategies from peers who have successfully scaled their operations while maintaining quality standards.
Advanced Diagnostics Training
Technical deep-dive for experienced technicians working with European and high-performance vehicles. Covers advanced diagnostic equipment, manufacturer-specific procedures, and complex electrical system troubleshooting for BMW, Mercedes, and Porsche models.
Why Attend Our Events?
Since 2008, Insight Strategy Partners has facilitated professional development opportunities that drive real business results.
Expert-Led Training
Learn from industry professionals with decades of combined experience in automotive service excellence, business operations, and customer relationship management.
Networking Opportunities
Connect with peers facing similar challenges. Build relationships that extend beyond the event and create lasting professional networks across New England.
Professional Development
Earn continuing education credits and professional certifications that demonstrate your commitment to excellence and ongoing industry knowledge development.
Practical Implementation
Walk away with actionable strategies, proven frameworks, and practical tools you can implement immediately to improve operations and service quality.
Ready to Elevate Your Professional Development?
Join automotive service professionals across New England who are committed to excellence. Register your interest for upcoming events and receive priority notification when new workshops and seminars are announced.
Register Your Interest